Last updated: Aug 18, 2026
These terms govern your use of this website and the services provided by Mr Fixit, a trading name of [LEGAL COMPANY NAME], licensed in Dubai, United Arab Emirates.
In these terms, "we" and "us" means Mr Fixit. "You" and "client" means the person or company using this website or engaging our services.
By using this website or engaging us, you accept these terms.
Mr Fixit provides professional maintenance, engineering, design and project execution services for residential, commercial, hospitality and retail projects across Dubai and the UAE. Our services are designed to provide reliable, practical and efficient solutions for a wide range of property and project requirements.
Our core services include:
The specific services, deliverables, materials, specifications, fees and project timeframe will be defined in the applicable quotation, proposal, work order or service agreement.
Our deliverables are prepared for the agreed project scope and are not a substitute for independent professional advice where such advice is legally or technically required. They are prepared from the information and instructions you supply.
You remain responsible for reviewing, verifying and approving every document before it is issued to any client, consultant, supplier or authority.
Where applicable, draft drawings, designs or documents are issued for client review and approval before final issue or implementation.
If you identify an error in an agreed deliverable, you must notify us within 30 days of delivery. Where the error is attributable to us and falls within the agreed scope, we will use reasonable efforts to correct the deliverable.
Each engagement begins with a written proposal or service agreement setting out the scope, deliverables, fee and timeframe.
Work begins once you confirm acceptance in writing and any agreed advance payment is received.
Anything not stated in the quotation, proposal or service agreement is outside the agreed scope. Additional works, variations or services will be quoted separately and confirmed before they start.
To allow us to deliver our services, you agree to:
Where information is incomplete, late or superseded, agreed timeframes will be adjusted accordingly. We are not responsible for delays or errors arising from information you did not provide or provided incorrectly.
Where information is missing, we will either raise a query or proceed on a stated assumption and record it clearly in the deliverable.
Assumptions recorded in a deliverable are your responsibility to check. If an assumption is incorrect and you do not correct it, we are not responsible for the outcome.
Delivery timeframes are agreed at the start of each piece of work and run from the point at which we hold all necessary information.
We will notify you promptly if a timeframe is at risk. Timeframes are not guaranteed where they depend on third parties, including supplier responses and consultant approvals.
Urgent or fast-track work is accepted subject to availability and may carry a priority fee agreed before work begins.
Fees are as set out in the accepted proposal or package agreement.
All fees are exclusive of UAE Value Added Tax, which is charged at the prevailing rate where applicable.
Invoices are payable within 15 days of the invoice date unless agreed otherwise in writing. Any applicable late-payment charges will be stated in the accepted proposal, quotation or service agreement.
Where a package includes a defined volume of work or hours, any excess is billed at the agreed additional rate. We will make reasonable efforts to notify you when the agreed volume is close to being reached. Unused hours or volume within a package do not carry forward to the following month.
We may suspend work on any overdue account after written notice. We are not responsible for delay or loss arising from suspension due to non-payment.
Any withholding or set-off must be agreed in writing. Applicable late-payment terms will be governed by the accepted proposal or service agreement.
Where an account remains unpaid after the agreed payment period and applicable written notice, we may suspend or terminate the engagement and outstanding amounts for completed work, approved variations and committed costs may become immediately payable.
Either party may terminate an ongoing engagement in accordance with the notice and termination provisions stated in the applicable proposal or service agreement.
On termination you remain liable for all completed work, work in progress and third-party costs already committed on your instruction.
Any refund of prepaid fees will be handled in accordance with the applicable proposal or service agreement, less approved costs already incurred.
Monthly package fees are non-refundable for the month in which termination takes effect, unless otherwise agreed in writing.
Either party may terminate immediately where the other party commits a material breach and fails to remedy it within 14 days of written notice, where the breach is capable of remedy.
On full payment, deliverables prepared specifically for your project become your property and may be used freely for that project.
We retain ownership of our own templates, formats, checklists, systems and working methods.
Any drawings, specifications or documents provided by you remain your property or the property of their original owner.
Each party will treat the other party’s confidential information as confidential. This includes project information, pricing, commercial information, client information, drawings, specifications and business information.
We will not disclose your project information, pricing, commercial position or client relationships to any third party except personnel who need access to deliver the work and who are bound by confidentiality obligations.
This obligation continues after the engagement ends.
We may provide services to multiple clients, including clients operating in similar or related markets.
We take reasonable measures to keep client project information separated and limit access to personnel and service providers who need it to perform the agreed work.
Your project information and commercial information are used to deliver the services you have engaged us for and are not intentionally shared with unrelated clients.
We handle personal data in accordance with our Privacy Policy and UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data.
During any engagement and for twelve months after it ends, neither party will directly solicit or employ personnel of the other party who were involved in the engagement without prior written consent.
Nothing in these terms excludes liability that cannot be excluded under UAE law, including liability for fraud or wilful misconduct.
Subject to that, our total liability arising out of or in connection with any engagement, whether in contract, tort or otherwise, is limited to the total fees paid by you to us for that engagement in the 12 months preceding the event giving rise to the claim.
We are not liable for indirect or consequential loss, including loss of profit, loss of contract, loss of opportunity, loss of anticipated savings, liquidated damages, delay damages or reputational loss.
You agree to indemnify us against any claim brought by a third party arising from your use, issue or onward supply of a deliverable we prepared for you, except where the claim results from our proven negligence.
Neither party is liable for failure or delay caused by events beyond its reasonable control, including natural events, government action, changes in law, power failure, communications failure or civil disturbance.
Force majeure does not excuse any obligation to pay sums already due.
Website content is provided for general information only. It does not constitute professional advice.
All content, text, images, logos and design elements on this website are our property or licensed to us and may not be copied without written permission.
Sample deliverables shown on this website are illustrative formats only. All project details and information shown are fictional.
We may update these terms from time to time. The current version and revision date will always appear on this page.
These terms and any engagement are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.
The courts of Dubai have exclusive jurisdiction.
[LEGAL COMPANY NAME]
[COMPANY ADDRESS], Dubai, United Arab Emirates.
Email:
[EMAIL ADDRESS]
Phone:
+971555413713